Refund Policy

Last updated: 6/29/23

This Refund Policy describes the guidelines and procedures for requesting refunds from Girl With A Recipe, LLC for the products and services purchased through our website. We want to ensure your satisfaction with our offerings, and we strive to handle refund requests in a fair and efficient manner. By using our website or engaging in transactions with us, you agree to the terms and conditions of this Refund Policy.

1. Eligibility of Refunds

Order Cancellation: If you wish to cancel your order, you must do so within a reasonable time frame before the scheduled delivery date. Refunds for canceled orders will be issued in accordance with the refund conditions outlined in Section 2.

Did Not Receive Order: In the event that your order is not delivered to you or you did not receive your order in the specific timeframe, you may request a refund.

Product Quality Issues: If you receive meals that are open, spoiled, or do not meet the specified quality standards, you may be eligible for a refund. Please refer to Section 3 for more details.

2. Refund Process

2.1 To request a refund for a cancellation of order, you must contact by Wednesday at 11:59 PM so before the ordering period ends. You can reach us on the Contact Us page and fill our the contact form and we will respond back within 24 to 48 hours. If you send it before the deadline and we do not get back until later, you will still get your refund.

2.2 When requesting a refund, please provide the following information:

• Order details, including the order number, date of purchase, and items purchased.
• Reason for the refund request.

2.3 We will review your refund request and determine whether you are eligible for a refund based on the refund conditions specified in this policy.

2.4 If your refund request is approved, we will initiate the refund process within a reasonable time frame. The refund will be issued using the original payment method, unless otherwise agreed upon.

2.5 Please note that the time it takes for the refunded amount to reflect in your account may vary depending on the payment provider and financial institution.

3. Product Quality Issues

3.1 If you receive products that are open, spoiled, or do not meet the specified quality standards, please contact us support team immediately. We may request photographic evidence or other documentation to support your claim.

3.2 Depending on the circumstances, we may offer one of the following options:

• Refund: We will issue a refund for the cost of the affected product.
• Cover: We will cover your next order.

4. Exceptions

4.1 The following circumstances may exempt your order from eligibility for a refund:

• Failure to provide accurate or complete information of why you are requesting refund.
• Failure to notify us of any issues within the specified timeframe.

5. Contact Us

5.1 If you have any questions, concerns, or requests regarding this Refund Policy or the refund process, please contact us on the contact us page at the bottom of the website. We will be happy to assist.